Privacy Policy


Intersolve believes that personal data must be used with the greatest of care. When we use personal data we shall always endeavour to comply with current legislation. In the continuation of this Privacy Policy we explain how we are able to acquire your personal data, what we do with it, what your rights are and who to contact if you have questions, comments or if you have any complaints.

If you have questions that are not answered in this Privacy Policy, if you have suggestions or comments about the content of this, or if you have complaints about the way in which your personal data is being handled you can notify us of these by sending an e-mail to

IP address

Intersolve is able to acquire your e-mail address in various ways, for example by retrieving information via the site. In addition, anonymous data can be obtained that are linked to your Internet Protocol address (IP address). When you call up a web page the web server needs to know where the page has to be sent. Your IP address is used for this. The IP address is a series of numbers that is automatically assigned to your computer by your Internet provider every time that you login to the Internet in order for your computer to be identified. It is not possible for us to use your IP address alone to find out your identity unless you have personally notified us of this. We are only able to determine that the receiving computer is located in a specific area of the country. The information linked to the IP address, such as search terms and websites that you have visited cannot, therefore, in principle be tracked back to you. These anonymous data can provide us with a picture of the behaviour and interests of people who visit our websites.

Personal data

We only use your personal data to execute the agreement that we have entered into with you. We would also like to use your personal data to notify you about new services or products offered by Intersolve. If you do not (or no longer) appreciate receiving this information you can notify us accordingly via our e-mail address. Immediately after receiving your request we will stop sending you marketing information.

We ensure that all reasonable technical and organisational measures are taken to protect against unlawful use of the information that you have provided and which is stored. At all times you have the right to ask us what personal data about you is stored on our central database. If you believe that those personal data are not (or are no longer) correct or complete you can request us to supplement, improve or delete your personal data. We shall make the changes as quickly as possible or explain to you – with reasons – why we are not (yet) able to implement your wishes. If you believe that the use we make of your personal data is not in accordance with the purposes for which you have provided this data or that we are in breach of this Privacy Policy you can notify this to us via our e-mail address.

We do not issue personal data to third parties unless we are obliged to do so under law or if this is necessary for the execution of the agreement that Intersolve has concluded with you.


We also use what are known as cookies in order to ensure that our websites, products and services better meet your wishes and preferences. A cookie is a simple small file that is sent with pages from this website [and/or Flash applications] and which is stored on the hard disk of your computer by your browser. The information contained in this can then be sent back to our servers when you next visit the website. For example, when you complete a registration form in order to take part in a meeting you need to enter your details. In order to speed up this registration process we can place a cookie on the hard disk of your computer. The next time you visit our website you will be recognised as a customer and you will not then have to re-enter the information required. Of course, we shall not use the information obtained from cookies to identify you personally. If you do not wish to receive cookies you can disable their use via your own computer. However, if you do so you will no longer be able to use our online services as a registered user. As an alternative you can regularly delete the cookies that are stored on your computer.

You can find more information about cookies on the following websites:
Consumers’ union: “What are cookies?
Consumers’ union: “What is the purpose of cookies?
Consumers’ union: “Deleting cookies
Consumers’ union: “Disabling cookies
Your Online Choices: “A guide to online behavioural advertising

We use various cookies and it is up to you to decide whether you wish to make use of them.

Use of permanent cookies
By using a permanent cookie we are able to recognise you when you make a new visit to our website. This means that the website can be set specifically to your preferences. If you give your permission for cookies to be placed on your computer we can also remember this by using a cookie. As a result of this you do not need to keep repeating your preferences, it therefore saves you time and you have a better experience of using our website. You can delete permanent cookies via your browser settings.

Use of session cookies
By using a session cookie we are able to see which parts of the website you have viewed on this visit. This allows us to adapt our service to the surfing behaviour of our visitors as much as possible. These cookies are deleted automatically as soon as you close your web browser.

Use of tracking cookies
With your written permission we place a cookie on your equipment which can be retrieved as soon as you visit a website on our network. As a result of this we are able to identify that in addition to visiting our website you have also visited the relevant other website(s) from our network. The profile that is built up as a result of this is not linked to your name, address, e-mail address and suchlike. It only serves to match information to your profile so that it is as relevant for you as possible. You can always withdraw your written permission by sending us an e-mail.

Google Analytics

In addition to saving data, we utilise Google Analytics so that we are able to study the habits, wishes and user behaviour of the visitor. This means we can better configure our websites to the target group and better meet the demands of the user. Thanks to Google Analytics it is possible to keep a record of how often a specific item is clicked on and which pages on the website work well or potentially have to be improved.

A cookie from the American firm Google is placed via our website as part of the “Analytics” service. We use this service to monitor and to receive reports about how visitors use our website. Google is able to supply this information to third parties if it is obliged to do so under law, or insofar as third parties process the information on behalf of Google. We have no influence over this.

The information that Google collects is made anonymous as much as possible. Your IP address is expressly not given out. The information is transferred to and is stored by Google on servers in the United States. Google undertakes to adhere to the Safe Harbor principles and is affiliated to the Safe Harbor program of the American Department of Trade. This means that there is an appropriate level of protection for the processing of any personal data.

Twitter/Facebook/LinkedIn buttons

Our website includes buttons to promote (like) or share (tweet) web pages on social media networks such as Facebook and Twitter. These buttons work using small pieces of code that originate directly from Facebook or Twitter. This code is used to place cookies and we have no influence over this. Please read the Privacy Policy of Facebook or Twitter (which can change regularly) to find out what they do with your (personal) data that they process via these cookies.